Gateway Mechanical Services

Company Web Link Resources

Employee

Dayforce
URL:  http://dayforce.gatewaymechanical.ca

Notes:  Sign in with your Gateway email address (@gatewaymechanical.ca)

Company ID: mosaicpayandhr

TO CONFIGURE THE MOBILE APP
Please refer to this document:
Setting Up and signing into Dayforce.pdf

Support:  For user/pass issues, contact IT (support@gatewaymechanical.ca)
For problems accessing/usage, contact Payroll (payroll@gatewaymechanical.ca)

BisTrainer
URL:  https://onlinelogin.ca

Notes:  Sign in with your Gateway email address (@gatewaymechanical.ca)

Support:  Safety (safetysupport@gatewaymechanical.ca)

Field/Workorder/P.O./ERP

TechAnywhere
URL:  N/A (mobile app)

Notes:  Sign in with user/pass provided by Payroll. Host is "field.vectorindustries.net"

Support:  Payroll (payroll@gatewaymechanical.ca)

TimeAnywhere
URL:  http://timeanywhere.gatewaymechanical.ca

Notes:  Sign in with your SAMPro account user/pass

Support:  IT (support@gatewaymechanical.ca)

DBAnalytics
URL:  http://dbanalytics.gatewaymechanical.ca

Notes:  Sign in with your SAMPro account user/pass

Support:  IT (support@gatewaymechanical.ca)

SiteDocs
URL:  N/A

Notes:  Sign in with your Gateway email address (@gatewaymechanical.ca)

Support:  Safety (safetysupport@gatewaymechanical.ca)

ServiceChannel
URL:  N/A

Support:  Service (CSR's)
(service@gatewaymechanical.ca)

XOi
URL:  N/A

Support:  Gateway Service (service@gatewaymechanical.ca)

Email/Cloud Apps

Outlook Webmail App
URL:  http://webmail.gatewaymechanical.ca

Notes:  Sign in with your Gateway network credentials (@vectorindustries.net)

Support:  IT (support@gatewaymechanical.ca)

Office Portal (OneDrive, etc.)
URL:  https://portal.office.com

Notes:  Sign in with your Gateway network credentials (@vectorindustries.net)

Support:  IT (support@gatewaymechanical.ca)

Salesforce
URL:  http://salesforce.gatewaymechanical.ca

Notes:  Click the link below "Or log in using:"
Sign in with your Gateway network credentials (@vectorindustries.net)

Support:  IT (support@gatewaymechanical.ca)

Parallels
URL:  http://apps.gatewaymechanical.ca

Notes:  Sign in with your Gateway network credentials (@vectorindustries.net)

Support:  IT (support@gatewaymechanical.ca)

Voice/Phone

Business Connect Voice Manager
URL:  http://vm.gatewaymechanical.ca

Notes:  Sign in with your Gateway email address (@gatewaymechanical.ca)

Support:  Password resets are self-serve from the login - Enter your email, submit, and select "Forgot Password" below the password field.
Everything else: IT (support@gatewaymechanical.ca)
Mobile Phones
URL:  N/A (Contact mobile support specialists)

Notes:  We use a mobile support team for phone orders and technical issues

Support:  Contact Simplex Mobility at:
(helpdesk@simplexmobility.com)
By phone:
1-877-689-8289)

For account sign-in issues, contact:
IT (support@gatewaymechanical.ca
Support

Remote Support Session
URL:  http://remote.gatewaymechanical.ca

Notes:  You will need to contact IT and receive a code or session link.

Support:  IT (support@gatewaymechanical.ca)

Ticket System
URL:  https://helpdesk.gatewaymechanical.ca

Notes:  Submit support tickets, onboarding, and offboarding.
Sign in with your Gateway network credentials (@vectorindustries.net)

Support:  IT (support@gatewaymechanical.ca)

Large File Transfer/Sharing

WeTransfer
URL:  https://wetransfer.com/

Notes:  Use when there is a need to send large files (too big for email - more than 25MB) externally


TeraShare
URL:  http://terashare.net/

Notes:  Use when there is a need to send large files (too big for email - more than 25MB) externally


MailBigFile
URL:  http://free.mailbigfile.com/

Notes:  Use when there is a need to send large files (too big for email - more than 25MB) externally


Smash
URL:  https://fromsmash.com/

Notes:  Use when there is a need to send large files (too big for email - more than 25MB) externally